Legal
Privacy Policy
This policy explains what information we collect and how we use it to provide IPTV subscriptions, reseller services, support and payment assistance.
1. Information We Collect
We may collect your name, email address, WhatsApp number, order ID, username, subscription details, reseller credit requests, payment reference and support messages.
2. How We Use Your Information
We use your information to process orders, activate subscriptions, deliver reseller credits, provide support, manage renewals, respond to refund requests and improve customer service.
3. Payment Information
Payment processing may be handled by third-party payment providers. We do not request unnecessary sensitive payment data through the contact form.
4. Communication
We may contact you by email, WhatsApp or another provided contact method regarding your order, activation, renewal, support request, reseller request or refund request.
5. Cookies
Our website may use cookies or similar technologies to improve navigation, store preferences, analyze website usage and support secure features.
6. Information Sharing
We do not sell your personal data. We may share limited information only when required for payment processing, technical support, legal compliance or service delivery.
7. Security
We take reasonable measures to protect customer information, but no online system can be guaranteed to be completely secure.
8. Your Rights
You may contact us to request correction, deletion or access to personal information related to your customer account, where applicable.
9. Contact
For privacy questions, please contact us through the contact page.